Supply Chain Specialist

• Main Point of Contact for customers
• Receipt and acknowledgement of customer's orders.
• Provide confirmed dispatch dates for orders to customers
• Generate Dispatch Specifications for customers
• Ensure customer artwork is in place with third party suppliers
• Obtain forecasts from customers
• Address and reply to customer queries
• Provide monthly Outstanding Orders and Artwork status reports to customers.
• Arranging transportation of Completed goods to the Customer and providing the necessary documents.
  

• Receive customer orders
• Sales order processing
• Purchase order processing
• Generate and provide dispatch specifications.
• Regular discussions /meetings to discuss issuesand sort out potential problems
• Monthly outstanding orders and artwork review with suppliers.
  

• To develop with the ERP team the processes and reports required for the ongoing business for the Dublin office
• To resolve any problems / issues with the ERP support team.
• To maintain the Dublin office processes for the ERP system.
• Process all orders received from Customers on ERP System
• Generate Purchase Orders on ERP System
• Maintain Orders on system as new information regarding orders becomes available from the suppliers.
• Removal of completed orders from the system and recording batch data for the completed orders on the system.
  

• Generation of Weekly Outstanding Orders Reports from the system.
• Generation of Monthly Customer Outstanding orders reports
• Generation of Monthly Supplier order reports.
• Generation of General Issues lists for review by Senior Management.
• Using Dispatch History from ERP System, manipulate the data to produce reports for Supply Data Reports to show the annual quantities of product ordered.